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COVID-19 UPDATE 25th March 2020

Under the guidance of the BSHAA British Society of Hearing Aid Audiologists we can no longer continue in person, face-to-face consultations and a ‘business as usual’ approach. Therefore, with immediate effect all appointments for consultations, hearing aid fittings and adjustments, hearing tests and micro-suction are cancelled.

As hearing care professionals, we want to support our clients over the next few weeks, many of whom will be older or more vulnerable members of our community. We can still do this and stay firmly within the Prime Minister’s measures by providing telephone consultations or remote care. When it comes to repairs we are working with our manufacturers for as long as they can continue to work. We will be accessing every bit of support available to ensure you receive the best hearing care possible during this difficult episode.

James Hearing customer services will continue to be open between the hours of 9am-5:30pm Monday to Friday on 0845 680 1227 and 07974 735811. We endeavour to help you as best as possible so that your hearing is not part of your isolation.

We are deeply sorry that these unprecedented times are taking such an impact on small businesses like our own. It is our hope that we will be able to open our consulting rooms and diary for home visits as soon as the government advises it is safe for both our audiologists and clients alike.

Thank you for your patience and understanding.

Please post all hearing aid repairs to our usual correspondence address and NOT to Oxford Science Park:

James Hearing Ltd
Dovecote Barn
Bates Lane
OX27 7JU

Safe, quick & comfortable earwax removal available in our Oxford clinic

Ears feeling full? Ringing or buzzing sounds? Earache or decreased hearing? It could be ear wax and the solution is simple!


Safe, quick and comfortable ear wax removal in Oxford and Banbury

Excessive, impacted ear wax can be painful and can cause hearing loss

Do you suffer from any of these symptoms?

  • A feeling of fullness in the ear
  • The sensation of hearing everything muffled
  • Mild tinnitus (ringing or buzzing in the ear)
  • Sudden hearing loss after swimming or showering

If any of these symptoms sound familiar then you could have excess ear wax blocking your ear canal.

We offer a comprehensive, private earwax removal service working within  John Eccles House, Oxford Science Park, Oxford. Our audiologists are trained in microsuction and curettage techniques to complete this simple procedure and effectively relieve blocked ears.

About microsuction ear wax removal

Microsuction is the preferred method of ear wax removal used by ENT (ear nose and throat) consultants. It is a completely safe and pain-free method of wax removal. A great thing about microsuction is that no pre-treatment is required - so there is no need for weeks of softening with drops prior to treatment.

Opticlar TTL ENT EasiLoupes  are used to view the delicate structures of the ear canal and ear drum and a special suction device is used to remove ear wax. The procedure normally takes between 5 and 15 minutes to complete and in most cases, relief is instant.

Microsuction is appropriate for those with a perforated ear drum, hearing aid wearers, people who urgently need wax removed prior to flying and vertigo and tinnitus sufferers.

The actual removal usually takes between 5 - 15 minutes.

Don't try and remove ear wax yourself

It is not a good idea to try and remove ear wax with cotton buds, as this very often pushes it towards the ear drum, can cause even more problems and make it more difficult to remove. You should never poke anything down your ear with the view of relieving the problem yourself; the lining of the ear is very delicate and can easily be damaged. There are home removal kits available, however these need to be used carefully. Hopi ear candles just don't work, it is a sham. Leave it to one of our registered clinical specialists to remove the ear wax for you.

To make a private appointment for our Oxford  ear wax removal clinic or for home visit ear wax removal please call our head office on 0845 680 1227 or email


5 5

Bernadette, thank you so much for the care taken over the microsuction of my ears in your wax removal clinic in Oxford.

five star earwax removal testimonial
Microsuction Earwax Removal Earwax removed using the microsuction technique in a quick, comfortable and painless procedure that takes no longer than 30 minutes.